Trusted by nearly 150+ ConnectWise MSP
Compared to other NOC alerts I've used before, AlertOps is able to be more customizable and detailed and the calls we get after hours contain more useful information
Alert Ops team was great to work with during onboarding and configuration. They assisted with the connectwise integration and it works perfect. We now are able to auto generate and assign tickets for our on call techs.
We have been using alertops for awhile now and it has been beyond useful to our environment. The team is very knowledgeable and have been very satisfied with their turnaround time. Thanks a bunch!!!
We were having a hard time with ensuring that our tech team was responding to alerts for new tickets being entered via e-mail. We were told about AlertOps and we are glad that we added them to our tool set. Their support is also great to work with and helpful in figuring out all of the integration pieces for CW Manage!
I've used AlertOps as an on-call engineer and was always given expeditious notice for the incidents that came into our TAC. In my experience it has always been reliable.
We started using AlertOps several months ago after discontinuing use of another product. AlertOps team has been great to work with for all of our needs. Their customization and scale make it very easy for us to take care of our customers emergencies as needed.